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Listed nine days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
9d ago
Listed ten days ago

This is a Full time job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Support Technology companies to apply for public funding schemes
  • 3 years of working experience preferably in programme administration or CS
  • Candidates with less experience will be considered as Officer
10d ago
Listed twenty one days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
21d ago
Listed one day ago

This is a Full time job

subClassification: Research & Fellowships
classification: Education & Training
  • Should possess a Bachelor’s degree or above, preferably in psychology
  • Relevant experience in performing research studies will be an advantage
  • Will support the research team to conduct various research studies
1d ago
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