Assistant Manager in Call Centre & Customer Service Jobs in Hong Kong - May 2024

Resolve complaint cases from customers and referred by regulators/sales channels
Identify service gaps through investigation and improve customer experience
3-5 years experience in Customer Service Operations with supervisory role

18d ago

Listed four days ago

Retail Customer Services Executive

at LPM Group Limited

This is a Full time job

Central and Western District

subClassification: Customer Service - Customer Facing

Customer Service - Customer Facing

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Double pay. 14 days of annual leave. Group Medical Insurance
5-day work week. Friendly work culture.
Good business prospect and growth.

4d ago

Listed four days ago

Assistant Manager / Senior Officer, Contact Center (Retail Banking)

at Talent Axis Management Consulting Group Limited

This is a Full time job

Hong Kong

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Call center experience from bank
HKSI definitely a plus
Senior Officer to Assistant Manager level

4d ago

Listed twenty hours ago

(Assistant) Manager, Claims

at Manulife (International) Limited

This is a Full time job

Hong Kong

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

20h ago

Listed four days ago

Assistant Manager BCP and Operational Risk

at Cathay Pacific Airways Ltd

This is a Full time job

Tung Chung, Islands District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Develop Customer Care risk management frameworks, policies and procedures
Collaborate with relevant stakeholders to identify potential risk exposures
Travel Benefits, 5-day work, Medical Benefits

4d ago

Listed five days ago

Assistant Customer Services Executive

at LPM Group Limited

This is a Full time job

Central and Western District

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Double pay. 14 days of annual leave. Group Medical Insurance
5-day work week. Friendly work culture.
Good business prospect and growth.

5d ago

Listed four days ago

Customer Services Executive (機場獎賞計劃) – 月入可達20K或以上 (歡迎畢業生/轉職人士加入)

at HKT Teleservices

This is a Full time job

Lai Chi Kok, Sham Shui Po District

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

DSE Graduate or above
5-day work per week; shift duty needed from Monday to Sunday
Attractive incentive bonus, join-in bonus and shift allowance (if applicable)

4d ago

Listed one day ago

ASSISTANT CUSTOMER SERVICE SUPERVISOR

at Harbour City Estates Limited

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

To handle enquiries from shoppers / tourists
Passionate in retail and hospitality work
3 years of experience in customer service

1d ago

Listed five days ago

Assistant / Manager, Customer Service 25-30K

at M B L Personnel Consultants Co

This is a Full time job

Lai Chi Kok, Sham Shui Po District

$25,000 – $30,000 per month

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Handle air export and import documents
3 years' relevant working experience in air freight forwading industry
Good career path and fringe benefits

5d ago

Listed three days ago

Assistant Manager – Call Centre, Personal Financial Business Department

at Company Confidential

This is a Full time job

Hong Kong

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

3d ago

Listed five days ago

Assistant Manager – Channel Sales (PRC market)

at Eu Yan Sang (HK) Ltd

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Min 3yrs of managing china trade business experience
13-month salary with 5-day work week
Working location: Tsim Sha Tsui

5d ago

Listed one day ago

Customer Service (Central Monitoring Centre)

at Gammon Security and Technology Ltd

This is a Full time job

Hung Hom, Kowloon City District

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Holder of valid SPP & QAS Certificate is preferable
Eight-hour rotating shift, Group medical insurance coverage
Good command in English and Chinese

1d ago

Listed four days ago

Customer Service Officer–Financial Marketing/CS at Up Way China Bullion Limited

at Jobsdb - SmartHire

This is a Full time job

Tsuen Wan District

subClassification: Customer Service - Customer Facing

Customer Service - Customer Facing

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Get this job & get HKD2,000 from Jobsdb!
Double Pay, Performance Bonus, Bank Holidays, Medical Insurance
Minimum of 1 years of experience in customer service related

4d ago

Listed seven days ago

Customer Services - Insurance (Senior Officer to Assistant Manager level)

at OAC Group Limited

This is a Full time job

San Po Kong, Wong Tai Sin District

subClassification: Customer Service - Customer Facing

Customer Service - Customer Facing

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Customer Enquiries
Underwriting, Policy Owner Service, and Claims

7d ago

Listed one day ago

Client Service Representative (12 months contract)

at Sun Life Hong Kong Ltd

This is a Contract/Temp job

Hung Hom, Kowloon City District

$20,000 – $25,000 per month

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Non-sales position, back-office role
15 days AL, medical insurance, end of contract bonus
Training on CS & MPF knowledge will be provided; fresh grads are welcome

1d ago

Listed seven days ago

Assistant Manager- Customer Service (Residential Handover)

at Rise Associates Asia Limited

This is a Full time job

Hong Kong

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

High-end residential properties
Fluent English, Cantonese and Mandarin required
Handover & after-sales service

7d ago

Listed two days ago

Customer Service Manager (Insurance Relationship Management)

at HKT Teleservices

This is a Full time job

Lai Chi Kok, Sham Shui Po District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Lead the RM team
Digital CS platform
Enhance customer experience

2d ago

Listed seven days ago

Assistant/ Unit Manager - Customer Relations

at Hutchison Telecommunications (Hong Kong) Limited

This is a Full time job

Tsing Yi, Kwai Tsing District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Handle critical complaint from regulatory parties
Investigate complaint from SUPREME segment
2-3 years’ working experience in customer service and complaint handling

7d ago

Listed nine days ago

Assistant Customer Service Manager

at Caltex South China Investments Ltd

This is a Full time job

Yau Tsim Mong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Customer Service
SAP experience
Logistic team

9d ago

Listed eight days ago

Customer Service Officer (主題樂園） – 歡迎畢業生/轉職人士；月入可達19K

at HKT Teleservices

This is a Full time job

Sheung Wan, Central and Western District

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

五天工作、14天年假、生日假、新人獎金可高達$10,000
鄰近地鐵站、入職即享醫療福利
完善培訓計劃、明確晉升階梯

8d ago

Listed four days ago

Assistant Sales Manager (e-Commerce Solutions)

at Civil Service Bureau

This is a Full time job

Kowloon Bay, Kwun Tong District

subClassification: Customer Service - Customer Facing

Customer Service - Customer Facing

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

4d ago

Listed one day ago

Customer Services Manager - Leading Bank

at Gravitas Recruitment Group (Hong Kong) Limited

This is a Full time job

Central and Western District

$30,000 - $50,000

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Leading virtual bank in HK and China markets
Investment Funds and Wealth Management Products
Customer Services and Complaint Handling

1d ago

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