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Listed twelve days ago

Knowledge Transfer Officer

at Hong Kong Baptist University

This is a Full time job

Kowloon Tong, Kowloon City District
subClassification: Business/Systems Analysts
Business/Systems Analysts
classification: Information & Communication Technology
(Information & Communication Technology)
  • Troubleshoot, identify solutions, support and provide training to end-users
  • Analyse business processes and identify opportunities for automation & solutions
  • At least 2 years of experience in IT or a related field
12d ago
Listed twelve days ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
12d ago
Listed twenty four days ago

Assistant Manager, Customer Relations

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
24d ago
Listed thirteen days ago

Senior Officer/ Officer, Funding Management and TecONE

at Hong Kong Science & Technology Parks Corporation

This is a Full time job

Sha Tin District
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Support Technology companies to apply for public funding schemes
  • 3 years of working experience preferably in programme administration or CS
  • Candidates with less experience will be considered as Officer
13d ago
Listed fourteen days ago

Associate Manager - Customer Services (6-month Contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Contract/Temp job

Sham Shui Po, Sham Shui Po District
subClassification: Business/Systems Analysts
Business/Systems Analysts
classification: Information & Communication Technology
(Information & Communication Technology)
  • Degree holder or above in Computer Science or a related discipline
  • Business Analyst/ Project Manager certification
  • Experience in retail applications for CS, CRM and call centre solutions
14d ago
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