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Listed fifteen days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
15d ago
Listed two days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • University degree with minimum 5 years customer services experience
  • Ability to work in a team, jointly driving project with other teammates
  • Support develop/modify MIS Report for result tracking
2d ago
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Listed twenty seven days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
27d ago
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