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Listed fourteen days ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
14d ago
Listed twenty six days ago

Assistant Manager, Customer Relations

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
26d ago
Listed more than thirty days ago

Student Affairs Officer (Off-Campus Accommodations) (SAO) (Ref.: 24000TV)

at Hong Kong Metropolitan University

This is a Full time job

Hung Hom, Kowloon City District
subClassification: Student ServicesStudent Services
classification: Education & Training(Education & Training)
  • administrative support to the daily operations of off-campus accommodations
  • coordination of OCA activities and events
  • answer residents’ enquiries, handle complaints and emergency situations
30d+ ago
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