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Listed one day ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
1d ago
Listed two days ago

This is a Full time job

subClassification: PA, EA & Secretarial
classification: Administration & Office Support
  • Mon to Fri 9am-5pm; work life balance; 13 months + bonus
  • Degree; 3-5 yr sec/personal assistance prefer serving senior executives/mgt
  • No trips required; very few OT work required; friendly work culture
2d ago
Listed thirteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
13d ago
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