0 jobs at Chinese University of Hong Kong

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Listed sixteen days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
16d ago
Listed four hours ago

This is a Full time job

subClassification: Couriers, Drivers & Postal ServicesCouriers, Drivers & Postal Services
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • University graduate major in Actuarial / Business Admin or related disciplines
  • Assist in development for product requests from channels
  • 1-3 yrs exp. in marketing of insurance products
4h ago
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Listed twenty eight days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
28d ago
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