Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
Support Senior Manager to drive strategic business & operations efficiency
10 years Customer Service Operations experience, with 5 years supervisory role

15d ago

Listed six days ago

Sales Manager (Security Systems & ELV)

at G4S (Hong Kong - Holding) Limited

This is a Full time job

Lai Chi Kok, Sham Shui Po District

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Achieving Sales Targets
Experience in Security / Services industry
3 years' Management Experience

6d ago

Listed two days ago

Customer Experience Manager, HNW (High-Net-Worth)

at Chubb Life Insurance Hong Kong Limited

This is a Full time job

Causeway Bay, Wan Chai District

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Work Location - Causeway Bay
5 days work week
Competitive salary offering

2d ago

Be an early applicant

Listed three days ago

Operations Business Solutions, Specialist

at AIA Hong Kong

This is a Full time job

Kai Tak, Kowloon City District

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

Digitalization/Applications projects
Insurance operation support
Leads the Agile project team

3d ago

Listed three days ago

Software Engineer II

at Kerry Logistics (Hong Kong) Limited

This is a Full time job

Kwai Chung, Kwai Tsing District

subClassification: Engineering - SoftwareEngineering - Software

classification: Information & Communication Technology(Information & Communication Technology)

5-day week, 15 days AL
Benefit: Discretionary Bonus / Medical Plan / Insurance Plan
Benefit: Meal Allowance / Marriage Leave / Shuttle Bus services

3d ago

Listed twenty two days ago

Customer Service Advisor (Hotline)

at AIA Hong Kong

This is a Full time job

Kai Tak, Kowloon City District

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Hotline Operations
Career Progression
IIQE 1, 2, 3 and 5

22d ago

Listed twenty two days ago

Customer Service Ambassador (Wealth Select Centre & Customer Service Centre)

at AIA Hong Kong

This is a Full time job

North Point, Eastern District

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Counter Services
One stop MCV verification service
Solid knowledge of Life Insurance

22d ago

Be an early applicant

Listed three days ago

Operations Business Solutions, Senior Analyst

at AIA Hong Kong

This is a Full time job

Science Park, Tai Po District

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

Insurance Operations
Business Solutions
On-site business visits

3d ago

Listed one day ago

Business Project Manager (Resource Management System, 1-year Contract)

at Hong Kong Airport Services Limited

This is a Full time job

Airport Area, Islands District

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

Monitor and report on project progress
Facilitate cross-functional collaboration and communication
Identify and mitigate project risks and issues, escalating as needed

1d ago

Listed nine days ago

Specialist I / Specialist II / Analyst (Services Management)

at Hong Kong Interbank Clearing Ltd

This is a Full time job

Ngau Tau Kok, Kwun Tong District

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

9d ago

Listed eight days ago

AVP Security Analyst (Banking - Cybersecurity Operations)

at Hays Hong Kong Limited

This is a Contract/Temp job

Quarry Bay, Eastern District

subClassification: SecuritySecurity

classification: Information & Communication Technology(Information & Communication Technology)

Competitive Compensation Package
Further professional and technical growth within Cybersecurity
Stable working culture and environment.

8d ago

Be an early applicant

Listed twenty seven days ago

Assistant Manager, Customer Relations

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Resolve complaint cases from customers and referred by regulators/sales channels
Identify service gaps through investigation and improve customer experience
3-5 years experience in Customer Service Operations with supervisory role

27d ago

Listed nine days ago